Our Story
Pod Admin was founded by Lloyd Michaels with a clear vision: to make a positive impact on patients’ lives by making administrative support more accessible. Alongside our CEO, Hana Salussolia, who brings a wealth of experience in finance and philanthropy, we are committed to driving innovation and improving the efficiency of healthcare administration.
Pod Admin has evolved into a patient-focused support service, offering affordable access to specialist administrative assistance for healthcare professionals. Our dedicated team, led by our experienced and compassionate support staff, is committed to providing exceptional service to our clients.
Our innovative administrative platforms are designed to support healthcare professionals throughout the patient journey, constantly evolving to enhance the experience for both patients and providers. Under the guidance of our esteemed Scientific Advisor and CQC Nominated individual, Laurence Busch-Hansen, and Research Development lead, Thomas Levene, we strive to stay at the forefront of administrative innovation.
Our Values
We uphold the highest standards of integrity and ethics, ensuring transparency, honesty, and trustworthiness in all our interactions.
We foster a culture of collaboration and teamwork, recognising that by working together, we can achieve greater success and make a meaningful impact in healthcare.
We encourage a culture of trust and teamwork, driving success and impact in healthcare, while ensuring strict confidentiality and robust data protection in all our services
We approach every interaction with understanding and compassion, recognising the importance of empathy in supporting both our clients and their patients.
We embrace innovation and creativity, constantly seeking new ways to enhance efficiency and effectiveness in healthcare administration.
We strive for excellence in everything we do, continuously seeking opportunities for improvement and delivering high-quality services to our clients.
Meet the Team
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